Life365 Privacy Policy


 

LAST UPDATED:   JULY 3, 2016

Life365, Inc. Website (“Life365,” “we,” “our,” or “us”) Privacy Statement — Highlights

Here at Life365 we know how much you value privacy, and we realize that you care about what happens to the information you provide to us through our website, mobile application, live events, and other sources (our “Website”).  We have provided highlights below regarding how we collect, use, and share your information.  Click here to see our full Privacy Statement.  Note that this Privacy Statement does not apply to information collected through MyLife365 Portal, which has a separate Privacy Statement available at http://www.life365inc.com/mylife365/privacy/.

If you are a California resident, click here for information about Your California Privacy Rights.

What Information Does Life365 Collect?

We collect the following types of information:

  • Contact information (such as name, address, city, state, zip code, email address, and telephone number)
  • Information that you choose to provide, such as when registering on the Website or signing up for promotions (such as your birth date, household information, income, marital status, and education)
  • Product preferences, advertisement preferences, and other information about how you use our Website
  • Content you submit or post (such as photographs, videos, reviews, articles, comments, or any other information you provide to us or post)
  • Financial and payment information (such as payment card number, expiration date, account number, and billing address)
  • Employment and employment application information
  • Information automatically collected about your interactions with our Website, such as your browser information or IP address.  If you access our Website from a mobile device, we may collect data about your device.
  • Geolocation Information: We may also collect your precise location using GPS, cell tower, Bluetooth, or WiFi signals if you access our Website from a mobile device.  You may turn this feature off at any time in your device settings.

This information is collected from a variety of sources including information that you give us directly (for example during product purchases and when you post information on the Website), information that we receive from affiliates and other third party sources, and information automatically collected when you visit our Website (such as via cookies or web beacons).

Read more about the information we collect

How Does Life365 Use My Information?

We use your information for the following purposes:

  • establishing and verifying the identity and eligibility of users;
  • opening, maintaining, administering, managing, and servicing users profiles, accounts or memberships;
  • processing, servicing or enforcing transactions (such as credit or debit card transactions or gift card transactions);
  • providing products, content, content suggestions, services, and support;
  • conducting special events, sweepstakes, surveys, programs, contests, and other offers (and communicating with you about such events);
  • analyzing and improving our products, services, or Website (including developing new products and services; improving safety; managing our communications; analyzing our products; performing market research; performing data analytics; and performing accounting, auditing and other internal functions);
  • providing users with product, service, or company updates;
  • marketing and advertising our products or services as well as products and services of third parties (such as affiliates, subsidiaries, and business partners);
  • responding to your inquiries or comments, or contacting you as necessary;
  • operating and communicating with you about or through external social networking platforms;
  • maintaining the security and integrity of our systems, including maintaining internal records;
  • conforming to legal requirements or industry standards, complying with legal process, detecting and preventing fraud or misuse, defending our legal rights, or protecting others; and
  • as part of a merger, acquisition, bankruptcy, transfer, sale, corporate change, or any other transaction involving all or a portion of Life365’s assets

All information we collect may be aggregated and merged or enhanced with data from other sources, such as third parties or our mobile application.

Read more about how we use your information

How Does Life365 Share My Information?

We share your information as follows:

  • With third party service providers or business partners who help us with our business functions
  • With affiliated companies and non-affiliated business partners for our or the third party’s marketing purposes
  • With other Website users when you post or share information publicly
  • If necessary to protect the safety, property, or other rights of us, our users, or employees, or when required by law
  • With your consent
  • If the ownership or control of the Websites or its assets changes, we may transfer your information to the new owner

Read more about how we share your information

Life365 Website Privacy Statement — Full Statement

Life365, Inc. (“Life365,” “we,” or “us”) respects your concerns about privacy and values the relationship we have with you. This Privacy Statement describes the types of information we collect about you, how we use the information, with whom we share it, the choices available to you regarding our use of the information, and how you can contact us about our privacy practices.

1. What Information Does This Privacy Statement Apply to?

This Privacy Statement applies to the collection, use, and disclosure of information from and about you by Life365 on Life365’s website (http://life365inc.com), through our mobile application, and through telephone, email communications, and other sources (collectively, our “Website”).  Life365’s mobile application will collect the same information identified in this Privacy Statement and that information will be used and shared as stated in this Privacy Statement.

This Privacy Statement does not apply to information collected via MyLife365 Portal nor to third party websites that may be accessible through hyperlinks on the Website, which have their own privacy statement that we encourage you to review.  Linking to a third party site does not mean that we endorse the site, any products or services described on the site, or any other material contained in a third party site.  To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.  Please review the privacy statement on those other websites to see how they handle your information.

If you choose to use our Website in any way, such as browsing or interacting, you agree with the terms of our current Privacy Statement as posted here. If you do not agree with this Privacy Statement, you should not use our Website.  We may update or modify this Privacy Statement from time to time at our sole discretion, and will note the date of last update on the top of this page.  We encourage you to visit this area frequently to stay informed, as your continued use of our Website following the posting of changes to these terms means that you consent to such changes.

2. What Information Does Life365 Collect?

We may obtain information about you from various sources. We may collect this information when you provide it on our website, mobile application, external social media platforms, in telephone or email communication, in connection with social networking, or at one of our events. When you visit the Website, we may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs, and web beacons.

Information that You or Others Provide

You may choose to provide information to us in a number of ways, such as when you purchase our products, sign up to receive our newsletter, participate in an offer or promotion, when you register on the Website, when you post or provide content, when you contact us, or when you otherwise interact on the Website.  The types of information you may provide to us include:

  • Contact information (such as name, address, city, state, ZIP code, email address and telephone number)
  • Information that you choose to provide, such as when signing up for promotions or newsletters (including your birth date, household information, income, marital status, and education)
  • Product preferences, advertisement preferences, and other information about how you use our Website
  • Content you submit or post (such as photographs, videos, reviews, articles, comments, or any other information you provide to us or post)
  • Financial and payment information (such as payment card number, expiration date, account number, and billing address)
  • Employment and employment application information

If you provide us with information regarding another individual, we will assume that you have that person’s consent to give us his or her information.

In addition, we may collect information about you that is provided to us by other Website users and other third parties as well as from external social networks (such as your name, profile picture, likes, location, and friend list).

Information Collected Automatically

When you visit this Website or our online advertisements, utilize our services, open an email that we send you, or interact with social networking applications, we may collect information about your usage or device by automated means or by using technologies such as cookies, web server logs, and web beacons. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.

  • Cookies: Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Some cookies may exist for only a single session and some are persistent for multiple sessions over time. We may use cookies that are managed by Life365 or by third parties for the purposes provided in this Privacy Statement, including for session management, authentication, user preference storage, Website performance and personalization, Website analytics, advertising (including affiliate marketing), content management, eCommerce, search, and social media integration.
  • Web server logs: In conjunction with obtaining information through cookies, our web servers may log details regarding your device, operating system, or information about your Website usage.
  • Web beacons & pixels: To control which web servers collect information described above, we may place tags on our Website or in emails called “web beacons” or “pixels.” These are computer instructions that link web pages to particular web servers and their cookies. Web beacons and pixels can be used to track the pages you view, links that you click, or other online behavior. These tools may also be used to measure the effectiveness of our email campaigns by identifying the individuals who open or act upon an email message, when an email message is opened, how many times an email message is forwarded, the type of software, device, operating system and browser used to deliver the email, and any URL accessed through our email message.  Such tools are also used in connection with online advertisements on our Website and on third party websites to collect the same types of information with respect to individuals who click on advertisements.
  • Other: we may use other technology to collect information for the purposes described in this Privacy Statement.

Such technologies may permit collection of data elements such as demographic data, browser type, MAC address and other device information, operating system type and settings, domain, the address of the web page that linked you to our Website, IP address,  pages visited, whether you have visited us before or are new to the Website, activities conducted on the page (such as search queries), and the day and time of your visit.

If you access our Websites from a mobile device, we may collect your precise location using GPS, cell tower, Bluetooth, or WiFi signalsYou may turn this feature off in your device settings at any time.

At this time, we do not honor “do not track” signals from website browsers.  However, you may refuse or delete cookies.  If you refuse or delete cookies, some of the functionality of our Websites may be impaired.  If you turn off cookies, Web beacon and other technologies will still detect visits to our Websites, but the information they generate cannot be associated with other non-identifiable cookie information and are disregarded. Please refer to your browser Help instructions to learn more about how to manage cookies and the use of similar technologies.

3. How Does Life365 Use My Information?

We collect, maintain, and use your information for the following purposes:

  • establishing and verifying the identity and eligibility of users;
  • opening, maintaining, administering, managing, and servicing users profiles, accounts or memberships;
  • processing, servicing or enforcing transactions (including credit or debit card transactions and gift card transactions);
  • providing products, content, content suggestions, services, and support;
  • conducting special events, sweepstakes, surveys, programs, contests, and other offers (and communicating with you about such events);
  • analyzing and improving our products, services, or Website (including developing new products and services; improving safety; managing our communications; analyzing our products; performing market research; performing data analytics; and performing accounting, auditing and other internal functions);
  • providing users with product, service, or company updates;
  • marketing and advertising our products or services as well as products and services of third parties (such as affiliates, subsidiaries, and business partners);
  • responding to your inquiries or comments, or contacting you as necessary;
  • operating and communicating with you about or through external social networking platforms
  • maintaining the security and integrity of our systems, including maintaining internal records;
  • conforming to legal requirements or industry standards, complying with legal process, detecting and preventing fraud or misuse, defending our legal rights, or protecting others;
  • as part of a merger, acquisition, bankruptcy, transfer, sale, corporate change, or any other transaction involving all or a portion of Life365’s assets

All information we collect may be aggregated and merged or enhanced with data from other sources, such as third parties or our mobile application.  We may also collect and store information locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

4. How Does Life365 Share My Information?

We may disclose your information to third parties who help us with our business functions, such as service providers or suppliers.  Examples of these service providers include entities that process credit card and other types of payments, help us moderate content posted on the Website, provide web hosting or analytics services, or who assist with marketing functions.  These service providers may be located around the world and in countries where privacy rules are different or less stringent than rules in the country where you reside.

We may also share your information with affiliated companies and subsidiaries as well as with other third parties for our or the third party’s marketing purposes and when we believe that their products or services may be of interest to you.

We may also contract with third-party advertising networks that collect IP addresses and other information through the use of cookies, web server logs and web beacons on our Websites and emails; on third-party websites and emails; and on our advertising placed on third-party websites. They use this information to provide advertisements about products and services tailored to your interests (including for companies not affiliated with us). You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our and third party marketing efforts.  To learn more about these and other advertising networks and their opt-out instructions, visit http://www.networkadvertising.org/choices/.

In addition, we may share your information if necessary to protect the safety, property, or other rights of us, our customers, or employees, or when otherwise required by law.  We may also share your information with your consent in certain circumstances.

We reserve the right to transfer information we have about you in the event we sell, transfer, or engage in another transaction involving all or a portion of our business or assets, or undertake another form of corporate change, including bankruptcy.  Following such a sale, transfer, or transaction, or corporate change, you may contact the entity to which we transferred your information with any inquiries concerning the processing of that information.

Your information may be stored in databases maintained by Life365 (including local storage) or third parties, and may be disclosed to third parties for the purposes stated in this Privacy Statement, that are located within and outside the United States, including countries where privacy rules differ and may be less stringent than those of the country in which you reside.  If you visit our Websites from a country other than the United States, you consent to such cross-border transfers of personal data to the United States and to other countries around the world.

5. What About External Social Media Platforms?

Our Websites’ web pages may embed plugs-ins, widgets or other apps of various external social media platforms.  When you encounter those embedded objects, your internet browser may make a direct connection to the social media platform’s service and may share with the social media platforms information such as which of our Websites you have visited, information about your public profile, or content you have posted.

6. Is My Information Secure?

Life365 will take reasonable precautions to protect your information from loss, misuse or alteration.  Please be aware, however, that any email or other transmission you send through the Internet cannot be completely protected against unauthorized interception.

7. Does Life365 Collect Information From Children?

Life365 does not intentionally collect information from children under 13 years of age, and children under age 13 should not submit any information to us.  If we become aware that a child has provided us with information without parental consent, or a parent or guardian of a child contacts us through the contact information provided below, we will use reasonable efforts to delete the child’s information from our databases.

8. What Choices Do I Have?

We want to communicate with you about our products and services and make content available to you, but only in the ways that you agree to hear from us.  You may “opt-out,” or unsubscribe from our newsletters, special offers or discounts, or other marketing communications by following the unsubscribe instructions in any e-mail or other communication you receive from us.  After doing so, you will not receive future promotional emails unless you open a new account, enter a contest, or sign up to receive newsletters or emails.  You may also continue to receive non-marketing communications about your account or purchases that you have made.  Please allow up to 2 weeks to process your request.

We store data for as long as it is necessary to provide the products and services described in this Privacy Statement and for our internal business purposes.  If you would like us to delete information, you may contact us using the information below and we will take reasonable efforts to delete your information from our records, but may need to keep a copy for administrative purposes (such as documenting that a transaction occurred).

We also participate in interest-based or behavioral advertising.  This means that you may receive advertising on our website or other websites that are tailored to how you browse.  Learn more about such advertising, including how to opt-out, at http://www.networkadvertising.org/choices/.

9. I Live in California – What About My California Privacy Rights?

As described in this Privacy Policy, from time to time we may make your personal information available to third parties for their own marketing purposes. If you do not want us to share your personal information with third parties for their marketing purposes, you may opt-out of this information sharing by emailing us at privacy@life365inc.com.

10. How Can I Contact Life365?

Life365 is committed to working with consumers to obtain a fair and rapid resolution of any queries, complaints, or disputes about privacy.  If you have submitted information to Life365 and you would like to have it deleted from our databases or corrected, or if you have any other questions or comments regarding our privacy practices, please email us at privacy@life365inc.com for more information.

Effective Date:  July 3, 2016

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